Terms and Conditions

These terms and conditions apply to all purchases made through the Carter & Chloe Hamptons website, reachable via info@carterchloehamptons.com.

  1. Applicability
    By placing an order, you agree to these terms and conditions.

  2. Product Information
    We make every effort to provide accurate descriptions and up-to-date information about our products. However, typographical errors or inaccuracies may occur.

  3. Ordering and Payment
    Orders are processed after receiving full payment. The available payment methods may differ by country. Customers should verify which payment methods are available for their location.

  4. Processing and Delivery

  • Processing time: 1-3 business days

  • Shipping time: 3-7 business days (depending on location)

  • Shipping is done directly from our supplier in China

  1. Returns and Cancellations
    Please refer to our separate return policy for all conditions related to returns and cancellations.

  2. Liability
    We are not responsible for loss or damage during shipping if the tracking shows the package has been delivered. Always check the provided address carefully.

  3. Intellectual Property
    All content on the website (texts, images, logos) is the property of Carter & Chloe Hamptons and may not be used without permission.

  4. Complaints Procedure
    Complaints can be submitted in writing via info@carterchloehamptons.com. We aim to respond within 5 business days.

  5. Governing Law
    These terms and conditions are governed by Dutch law.