Shipping & Delivery Policy

At Carter & Chloe Hamptons, we aim to deliver your order as quickly and accurately as possible. This document provides all the information about our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order is shipped, you will receive an email with tracking details.

Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs duties may apply depending on the destination country.

Shipping Costs
Shipping costs will be displayed at checkout. These are determined by the weight, destination, and the chosen shipping method.

Responsibility for Shipping

• If the tracking information shows that the package has been delivered, the responsibility lies with the customer.

• Please double-check your address; any errors must be reported within 12 hours of placing the order.

For any shipping inquiries, please contact us at info@carterchloehamptons.com.